QA/Tech Support Engineer
As a QA/Tech Support Engineer your responsibilities will be as follows:
- Perform and design Quality assurance tests on Snowbound products.
- Monitor and answer Technical support questions from customers via our Support Wizard on line support software.
- Write and review samples to and from customers.
- Send out maintenance updates to customers.
- Monthly builds of products.
- Possible many other simple engineering tasks such as helping with internal I.T. projects.
Qualifications:
- A good working knowledge of any or all of the following languages:
Java , VB, VB.NET, C++, C# - A good working knowledge of any or all of the following environments:
Windows MFC, Java, J2EE, .Net, Unix - Experience with imaging or graphics, MS .Net platform, Imaging SDKs, viewers, conversion software a plus.
- The ability to work well independently and with teams.
- Proficient oral and written communication skills.
- Strong interpersonal skills.
- Strong analytical skills.
- Entry level to 3 years experience.
- Bachelor degree in a technical field.
We strive to make every position at Snowbound Software rewarding and fulfilling. You will have the opportunity to grow your knowledge, capabilities and responsibilities in a variety of directions.
To help us process your resume among the many we receive, please include a cover letter (or in the case of email, in the body of the message) your name, address, telephone number, position you're seeking, salary you're seeking and, if you don't live in the Boston area, whether you want to relocate.
Email resumes to jobs2008@snowbound.com or fax 617-607-2002.