Simon is the co-founder of Snowbound and has worn many hats during the company's development over the past 20 years, including sales, marketing and operations. He has over 35 years of software industry experience. His management, sales and marketing experience spans a number of startups, including Computervision, BSO/Tasking, Ergo Computing, and AccuSoft. He has extensive experience growing technologically-based start-ups into profitable enterprises. He has a BS in Management and an MBA in Marketing from MIT. His other interests include road and mountain biking, tennis, sailing, cars, science reading and travel.
James Palo, VP of Research & Development (Co-founder)
Jim has specialized for 23 years in imaging software. He has a great deal of computer industry experience, working with Data General, Polaroid, Lotus, and in his own ventures. His expertise covers engineering management and the creation of sophisticated imaging applications as well as inventing imaging and compression algorithms and imaging APIs. He is an expert in C and Java programming.
Mike Sabourin, Chief Operations Officer
Mike has over 25 years of management experience in the technology industry, including companies like EDS, Digital, and Convergent Media Systems. He has held positions in technology startups as CEO, COO, and Board Member.
Susan Parent, Manager of Finance & Human Relations
Susan has been working in the financial and benefits arenas for over 20 years. As a member of Snowbound’s senior management team, Susan has skillfully managed the diverse needs of both the company’s finance and human resources departments for several years. Her unique success in bridging the gap between these two groups is based largely on her belief that the financial health of a corporation is related directly to giving employees a sense of well being in their surroundings. As such, Susan approaches her day-to-day interactions with the philosophy that employee morale has a direct and immediate impact on the bottom line. Prior to joining Snowbound, Susan worked in the U.S. division of an international reseller of pharmaceuticals and chemicals. She earned a bachelor degree in business administration and economics from The King’s College in New York.
Jody Spencer, Director of Marketing
Jody brings 20 years of marketing and communications experience to Snowbound Software. Prior to Snowbound, Jody held the position of Marketing Manager at Banta Corporation where she was responsible for developing, managing, and executing the marketing strategies for Banta’s technology division based in Cambridge, MA. She played an integral role in the strategy, creation, and management of Banta’s Sync Interactive Marketing Suite product launch as well as served as a member of the Corporation’s re-branding committee. Her experience also includes business development and sales in the technology industry as well as marketing and public relations for the health care industry. She is co-leader for the Boston Marketo User Group (BMUG). Jody received a BA in Corporate Communications from Elizabethtown College in Elizabethtown, PA.
Geoff Webb, Customer Support Manager
Geoffrey brings over 15 years of customer service and technical support experience to Snowbound Software. Prior to Snowbound, Geoffrey worked for such companies as WPI, Lucent Technologies, Gotham Networks, & Stratus Technologies. He received a Bachelor's Degree in Computer Science from Worcester State College.
Sean Graham, Lead Programmer
Sean is a front-end engineer with over 15 years of experience. He has developed document and image processing tools for companies such as NASA, Rovia, and Goodrich Surveillance and Reconnaissance Systems (now UTC Aerospace ISR). Sean began the VirtualViewer® HTML5 project and now leads the entire Applications team at Snowbound.
Angelo Luo, Quality Assurance Manager
Angelo brings years of software testing and quality assurance expertise to Snowbound Software. Angelo has played key roles as a cross-functional team member in the development life cycles of both hardware and software products. He sets high standards for the quality of Snowbound Software’s products through the use of various test strategies that reflect modern methodologies. Angelo received his Bachelor of Science in Electrical Engineering from Boston University and Master of Software Engineering from Brandeis University.
Karen Chagnon, IT Manager
Karen is the IT Manager at Snowbound. She grew up next door in West Newton. She has a B.A. in Sociology from Suffolk University and spent a semester in Florence, Italy her sophomore year in college. She somehow found her way into the legal field where she then got a Paralegal Certificate from Bentley. After working as a litigation paralegal for about 12 years, she decided to switch things up and move into IT which is how she ended up at Snowbound.