Government Solutions

Automated document and image viewing and conversion help keep government processes moving.

Snowbound Software provides powerful document viewing and conversion technology that makes it easy for government agencies to view and process electronic files. Since The Freedom of Information Act was amended to include electronic versions of records, the need to scan, convert, archive, and display documents and images has become a more crucial and immediate need at every level of the government.

There are solutions to address these challenges – not only the viewing and processing of forms and files, but their long-term storage and archiving as well. Products and services run the gamut from data capture to business process automation and electronic content management – all with an eye towards two fundamental goals – document management and the document lifecycle (see below). Our ability to expertly handle documents such as JEDMICS, PDF, Group 3 and 4, MS Word, TIFF, JPEG and over 100 other formats allows us to provide you the imaging technology to complete your application.

Relied upon and trusted by agencies around the globe, Snowbound’s document viewing and conversion technology has been implemented by organizations including the US Postal Service, US Federal Reserve, the US Patent and Trademark Office, the European Patent Office, the California Highway Patrol and the Israel National Police. These solutions accelerate and enhance document and image processing for each stage in the document lifecycle fulfilling mission-critical requirements at every level of government. Our technology is used by government agencies to create a wide variety of custom solutions ranging from secure internal systems to external solutions that allow the public to view documents over the Web.

Data Capture and the Document Lifecycle 

One of the many project thrusts the government is currently engaged in is the ongoing process to digitize hard copy documents to create a more accessible but secure document library that is more viable long term. As documents are scanned into an electronic format however, several issues need to be addressed.

First, once captured electronically, documents must be indexed to enable catalogued archiving and future access and retrieval. Once indexed, files must be stored into a document repository, which must be maintained and administered – managing the data itself, the storage system and the user base. Lastly, access and distribution needs to be determined – who has access, and from where and when.

Document viewing and conversion technology assists with all of these data capture and document lifecycle processes – helping to address the document management challenges as well as ever-changing and ever more stringent data compliance regulations:

  • Capture: expedites the processes of scanned file clean-up, file conversion and document merging – to streamline the document intake and archival process
  • Deliver: enables users to view any document, from virtually anywhere on any platform via a true universal viewing solution
  • Manage/Process: permits colleague collaboration and communication to be greatly enhanced via annotation functionality (redaction, rubber stamp approval, sticky notes, highlighted text, and more).
  • Store/Access: gives effortless document and image storage and retrieval functionality via high-speed viewing – retrieving only the pages needed from multiple documents – regardless of document type

Automated Document Processes 

Document access and usability is greatly enhanced by the implementation of specialized viewing technology, both for internal workflow processes, and for users viewing information via the Web. Imaging technology makes it easy for government agencies to create electronic files that may be archived, viewed and manipulated, even ensuring secure public access to applicable US Government records.

Web viewing makes public information easily available to constituents and customers, and no matter what application a document was created in (MS Word, Excel, or PDF for example), a Web viewer will seamlessly convert and display the information without the need to download an application. Therefore, users may quickly and easily access released ok public information via a maintenance-free, user-friendly Web viewer.

Government and civilian office workers benefit from streamlined forms processing and workflow through secure document accessibility (no matter the file type). Productivity is also enhanced due to cross-platform compatibility and Web-browser viewing, in other words, no hardware or software issues to slow things down. And, Page on Demand technology ensures that only the pages required (even from multiple documents) are presented, for efficient high-speed viewing and processing. Document and image viewers also promote colleague collaboration on documents through the ability to markup documents through robust annotation features (such as redaction, rubber stamp approval, sticky notes and highlighted text).

Real-world Document Solutions 

Electronic viewing and conversion applications are used throughout local, state and federal government agencies, assisting with forms processing, document conversion and secure Web viewing. These solutions may be implemented as standalone off-the-shelf applications - added to complement current processes, or acquired as software toolkits for even greater flexibility and seamless integration directly into existing enterprise systems.

“Due to the high number of images we handle every day, it was crucial that the software we chose could handle a wide variety of file formats and provide the essential features and functions we required. Snowbound’s software addressed our immediate challenges and is built in such a way that we can write additional programs to accommodate future requirements. I was pleasantly surprised at how easy the SDK was to implement. When we moved from testing to implementation, the process was painless, our development team had no issues, and the end result was a seamless and successful integration.” 

— Alben Gillum, Subject Matter Expert, United States Postal Service

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