ECM solutions have proven to be a business-critical aspect of current IT operations at companies in several different industries, especially those subject to regulations mandating retention schedules, according to ECM Connection. Even as some companies are still hesitant to boost IT spending, employees have urged their IT decison makers to consider implementing ECM.
Employees have found the amount of time saved as a result of ECM implementation is reason enough to make the purchase. In the past, locating documents or setting solutions to manage documents in accordance with various retention schedules required extensive investment of time and resouces. With ECM solutions, the time required to properly handle these tasks is greatly reduced.
“The Oklahoma Employment Security Commission maintained 50 four-drawer lateral cabinets to store paper documents, but after installing an ECM system, now only keeps one. Additionally, four full-time staffers who built paper files were redeployed to new positions,” ECM Connection reported in its study.
ECM solutions outsourced to the cloud are becoming increasingly popular as they allow companies to use the technology at a lower cost. EMC recently announced it would redirect resources to make its ECM solution Documentum available at full capability in the cloud.