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New Year Questions – Help us help you.

January 29, 2010
by Simon Wieczner
president, snowbound software, support
0 Comment
I’m not much for New Year’s resolutions.  I prefer to create a list and knock off the projects one by one.  Working this way gives me a great sense of accomplishment. Steering the company in the same way, I’d like to ask your help in creating the 2010 Snowbound list. I firmly believe
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President’s Corner – Is Customer and Product Support a Burden or a Delight?

August 28, 2009
by Simon Wieczner
economy, president, snowbound software, support, view
0 Comment
As we are all concerned about the economy and where it’s going, it is very encouraging to see the signs of business confidence continue to grow.  Certainly the summer has been odd because Americans are taking more vacation time than ever before and it seems Europeans also have i
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