Let me paint a scenario of a typical company with hundreds or thousands of users handling documents in their everyday work processes. You can safely presume downtime is one of their most critical concerns and one that must be avoided at almost all costs. Let’s also assume that the com

At Snowbound Software, we have embraced SaaS for years. We use SalesForce for our customer relationship needs (CRM), which we then integrate with our SaaS marketing system, Marketo. The benefits have been worth it. We are able to tap into a sophisticated, but flexible, system that is

Lawsuits of all kinds plague the world’s top corporations. Looking at the contractual requirements facing the larger companies today and reading between the lines, you can almost feel their daily pain. So much new language in contracts is related to painful incidents that have occurre

Every day, most senior managers need to make choices based on a cost-benefit analysis. “Is it worth spending x amount of dollars to ensure this bad thing doesn’t happen” or “Is it worth buying this product to lower the risk that this might happen?” If your project is mission cri